Privacy Policy

Last updated: May 2026

Information We Collect

Lab of Peptides collects information you provide when placing an order or contacting us: name, email address, shipping address, and payment information processed securely by our payment provider. We do not store full card details on our servers. We also collect standard website analytics data including IP address, device or browser type, referral source, and pages visited via Google Analytics 4 and related WooCommerce operational logs.

When you contact us for a research inquiry, we may retain the contents of your message, order context, and any supporting information you voluntarily provide. This helps us respond to requests, verify prior communication, and maintain a complete business record for compliance and service quality.

How We Use Your Information

We use personal information for order fulfilment and shipping, order confirmation and transactional email communication, responding to research inquiries, improving our website and catalogue, preventing fraud, and complying with legal obligations. We do not sell, rent, or share your personal information with third parties for their independent marketing purposes.

We may share limited data with service providers that help us operate the business, including payment processors, shipping carriers, email delivery vendors, hosting providers, and analytics platforms. These providers only receive the information necessary to perform their functions and are expected to protect it appropriately.

Research Use Verification

By purchasing from Lab of Peptides, customers confirm they are qualified research professionals using compounds for scientific investigation only. This confirmation is stored as part of your order record to support our compliance obligations as a research-use-only vendor and to document that products were supplied under research-use-only terms.

Cookies

We use essential cookies for WooCommerce cart and checkout functionality, login persistence where applicable, and basic site security. We also use analytics cookies via Google Analytics 4 to understand traffic sources, page performance, and general catalogue usage. You may disable non-essential cookies in your browser settings without affecting core cart functionality, although doing so may reduce convenience features.

California Privacy Rights (CCPA)

California residents may request disclosure of personal information we have collected, request deletion of that information where applicable, and ask for details about categories of information disclosed for business purposes. To exercise these rights, contact research@labofpeptides.com with the subject line “CCPA Request.” We may need to verify your identity before completing the request.

Data Retention

Order records are retained for 7 years in compliance with US tax regulations and accounting requirements. Customer-service correspondence, dispute records, and limited website logs may also be retained for fraud prevention, legal compliance, or operational review. You may request deletion of your account and associated data, excluding records we are legally required to retain, by contacting us directly.

Contact

Privacy questions: research@labofpeptides.com